We were on a small commuter flight from Minneapolis Saint Paul International to Chicago O’Hare. Shortly before boarding the plane –in a manic rush without warning– the airline took our rolling carry-on bags to check them in. There wasn’t enough room in the overhead compartment on this cramped, overbooked flight.
I had intended for my laptop and our important documents to be with me on the plane at all times. Had I known that they’d check in my “carry on” bag, I’d have used a laptop sleeve as a personal bag. But there’s no point in looking back. And besides, I needed other things in my personal bag, so there’s that.
Anyway, I’m sure you’ve guessed by now: the airline broke my laptop! The top lid was BENT. It looks like some sort of machinery had compressed all of the bags together because there’s no way that a human hand did this to my laptop. The laptop was inside a protective compartment inside the carry-on bag. Normal rough handling couldn’t have done this.
From the side view, you can see where the screen has been bent (creased). In this photo below you can see how the screen has been shattered, rendering it useless.
On a happier note, we were able to connect my laptop to a TV so that I could get my files off of it. Would you believe that my old trusty HP still worked? WHEW! I had backed up most of my files before we left, but not all of them. I was grateful to copy the rest off the hard drive.
I’ve had this same laptop for about 7 or 8 years and it had become glitchy. I often used ice packs to cool it down when it overheated while playing or creating video files (which is needed for making my oil painting clips). At least half of the key markings had rubbed off long ago. Parts of my keyboard were blank. I could go on with the laundry list of things that were wrong with my HP. In short, I needed a new laptop.
But I didn’t want to buy one *now*! We have a lot of expenses from this move. And of course the airline IS NOT RESPONSIBLE for breaking my laptop.
I also needed my laptop immediately upon arrival in Ireland to access my bank account, pay bills, find maps, communicate with the property agent, etc. It was a rough start to our new life here. It’s amazing how much we depend on an Internet connection to get things done.
Well, these things happen. I could wallow in this or I could choose to appreciate that I didn’t lose my files, including the new book I’m working on.